Refund Policy

Morning & Mūn Refund Policy: 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it,  unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period: Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.

Telehealth Refund Policy: 

All telehealth sales are final. Once an order has been processed and checked out, MyCare MD LLC does not refund the order. Any refund request will be evaluated on a case-by-case basis and is not guaranteed. Cancellation requests submitted before the assigned physician has begun reviewing your medical information may be sent to support@mycaremd.com but are still evaluated case-by-case with no guarantee of a refund; once the assigned physician has reviewed your order, or once medication has been dispensed or shipped, the order is non-refundable. MyCare MD LLC reserves the right to modify this Policy at any time at its sole discretion.